Terms of Service

1. Who we are

Joley is provided by [Company legal name], [Registered address] (“we”, “us”). These terms govern your use of Joley (the “Service”). By creating an account you agree to them. If you use the Service for an organization, you confirm you may bind it to these terms.

2. Your account and workspace

• Keep your password safe and your details accurate. You're responsible for activity in your account.
• A workspace's owners control its members, settings, billing and data.
• You must be at least 18, or the age of majority where you live.

3. Plans, trials and payment

• Paid plans are billed in advance each month through our payment processor, Stripe, and renew until canceled.
• Free trials end on the date shown in Billing. If you don't choose a plan, sending and posting pause; your data is kept.
• You can change or cancel your plan at any time from Billing. Cancellation takes effect at the end of the paid period. [Refund policy.]
• Plan limits (contacts, emails, posts, seats and launches) are shown on the pricing page. Reaching a limit pauses sending or posting until you upgrade or the month resets.
• Prices may change with at least 30 days' notice before your next renewal.

4. Your content and your data

You own everything you put into the Service — your launches, copy, contacts and media (“Your Content”). You give us permission to host, process and transmit Your Content only to provide the Service to you. You can export it at any time.

AI-drafted material is generated for you from your inputs, using the AI provider and key you choose. Review it before you approve or send it: you're responsible for what you publish.

5. Acceptable use

You agree not to use the Service to:

• send email to people who haven't agreed to receive it, use bought or scraped lists, or break anti-spam laws (such as CAN-SPAM, CASL or the GDPR/PECR);
• publish false or misleading claims, fake testimonials or fake scarcity, or make unlawful earnings or health claims;
• impersonate others, phish, distribute malware, or infringe anyone's intellectual property or privacy;
• interfere with the Service, probe it for vulnerabilities without permission, or work around plan limits.

We may suspend a workspace that breaks these rules, and will tell you why unless the law or an urgent risk prevents it.

6. Third-party services

The Service connects to providers you choose — AI providers, email providers, social networks and aggregators, and domain hosts. Your use of them is governed by their terms, and you're responsible for keeping those accounts in good standing.

7. Availability and changes

We work to keep the Service available and your data safe, including regular backups, but we don't guarantee it will be uninterrupted or error-free. We may improve or change features; we'll give notice before removing anything material you rely on.

8. Liability

To the extent the law allows, the Service is provided “as is”, and our total liability for any claim is limited to the amount you paid us in the 12 months before it arose. We're not liable for indirect or consequential losses, or for lost profits or launch results. Nothing here limits liability that can't be limited by law.

9. Ending the agreement

You can stop using the Service and delete your account at any time (Settings → Account). We may end these terms if you materially breach them. On ending, you can export your data for [30] days, after which it's deleted.

10. General

These terms are governed by [governing law and courts]. We may update them; we'll tell you about material changes in advance. Questions: [contact email].